Family Auto Repair Plus - 757-491-2345 - Virginia Beach, Newport News, Hampton, Chesapeake, Portsmouth, Norfolk Auto Repair Service, Auto Mechanic
A friend recommended this place to me to get my 4Runner worked on to pass state inspection. Efficient, hard working, honest and UNBEATABLE prices! They take care of your vehicle like its their own, and are experts in their field. Now I am recommending Family Auto Repair Plus to all my friends in the area!
I feel like I'm never steered wrong (no pun intended) and never pressured to have anything done that I don't want done or can't do at the moment. Absolutely wonderful customer service to top it all off.
Outstanding customer service and hands down best pricing in town! Won't try and kill you on fees or services you don't need either. Great business and I'll continue to be a loyal customer!!!
It is rare for me as a female to walk into a car repair place and not feel like I just got taken advantage of. But these guys were great! They answered all of my questions, explained things in detail, told me what to expect from the repair, and were genuinely great to deal with. And then to top it off they were by FAR the cheapest in the area, and I called 5 other places to get estimates. I will definitely be taking my car to them for any repairs needed in the future.
Great people!! They called me to let me know exactly the price before they did a thing and gave me the best price in town =) Thank You very much to the guys at Family auto!
***Engine Head rebuild***
I HIGHLY, HIGHLY, HIGHLY recommend anyone who needs their vehicle repaired to come to see Keith P. He is honest, hard-working, no frills/gimmicks...I was impressed when I checked out the website and when I came in to see him he gave me an awesome deal to get my car fixed. If I went to somewhere else, they probably would've charged $100's of dollars more. I thank him so much for being nice, hospitable, understanding, straight-forward and willing to work with me. Now I know who I am going to whenever I need a mechanic in VA. Thank you again Keith P. you and your team are the best!!!:D
The main guy is so nice and helpful. He didn't push me at all to fix all the stuff my car needs fixed but instead respectfully pointed out some of the more serious problems. He's also a Christian, which may be cool for some people.
The owner of this shop has been my long time mechanic. He is caring and dedicated to fixing your car right and at the lowest price possible. I couldn't even start to tell you how many repairs he has done for me and the many different cars of my family. The most memorable repair was when he swapped out an engine in my 94 Camaro. He did this at half of what other shops would charge and the car runs better then new! Give this shop a chance and you won't go elsewhere.
Honest mechanics? Didn't think they existed but you will find them here. Integrity is common with this team.First of which I usually don't do this but I feel this shop truely deserves it. This shop saved me thousands right before Christmas. I had my 350z checked out at another shop and was told I needed new rotars, when I came to thier shop, they took care of me and explained that I didn't- breaks were all I needed. Awesome people who gave me parts at cost right before Christmas which meant I could afford gifts for the family. I would definately rec this shop and would warn against any other in the area. They have def won my future buisness and I won't trust another shop with my vehicles.
Absolutely outstanding professionalism and maintenance performed on my truck. Courteous and friendly environment with very reasonable cost for repairs. 10/10 would recommend. ask for Keith (Owner).
I have had all three of my vihicles serviced at this location. The prices were way below the other quotes I received. The work was finished when promised and the entire staff was more than happy to explain the repairs.
I went there and had some minor repairs to have done and the guys there were very honest and knowledgeable. I will not go anywhere else for any of my repair needs from now on.
Keith And His Crew At Family Auto Repair Plus Are The Best And The Most AMAZING Shop I And My Wife Have EVER Went To, Our Experience Was Second To None. We Are Customers For Life.
THEY ARE HONEST, FAIR AND TAKE THE TIME TIME TO ENPLANE EVERYTHING, THEY FOCUS ON WHAT YOU CAME IN FOR INSTEAD OF TRYING TO SELL YOU THE WORLD! I AM A CUSTOMER FOR LIFE!!!
Keith P at Family Auto Repair Plus initially replaced the engine in my Jeep back in December. I was so gun shy at every little noise that I ended up bringing it back to the shop three times. Even though it turned out every time that nothing was wrong with it, they never got irritated with me. I have never had such a positive experience at an auto mechanics shop before. I have since refereed friends to them, all of whom were very satisfied with the services provided, and I intend to go back to them soon for a full transmission and clutch replacement. Also, this shop has the BEST prices you will find anywhere. I never write reviews, but this shop deserves it's praise.
After calling around and getting prices to replace the engine in our 2002 F250 we had Family Auto do the work. They were not only the most economical but their warranty was better than the other places we contacted. Top notch service. We highly recommend these guys for any auto work. We have already referred them out to a friend of ours and they will be the only place we take our auto to for repairs.
Keith was absolutely amazing. He helped make sure the problem was what I thought it was and helped me find the parts for cheap. I didn't feel like just a number there, Keith made me feel like family!
These guys are great. Repaired my truck for almost half of what other people were going to charge me. Highly recommend.